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in Business & Skills Training
Certificate in Accounting & Finance for Non-Financial Managers
with Sharon deFonteny, Jodie Trana

Every successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career.
First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.
Then find out what you need to know about cash. Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.
Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.
This certificate includes:
- Acounting and Finance for Non Financial Managers
- Cash is King
- Financial Analysis and Planning for Non Financial Managers
How it Works click HERE.
Certificate in Customer Service
with Greg Marsello/Nanette Sanders-Cobb

Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.
This certificate includes:
- Extraordinary Customer Service
- Keys to Customer Service
How it Works click HERE.
Certificate in Data Analysis
with Mary Dereshiwsky, John Rutledge, Jeff Kritzer

Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills. Begin with getting a basic understanding of how to analyze data in a business setting. Then learn how many of your business decisions involve comparing groups for differences. You will know the statistics behind these group differences and relationships. Finally you will find out how to perform inquiries that will be useful to your business or organization, and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand. Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned. Students need to have Microsoft Excel to complete this certificate.
This Certificate must be taken in the following order:
- Introduction to Data Analysis
- Intermediate Data Analysis
- Advanced Data Analysis
How it Works click HERE.
Certificate in Marketing
with William A. Draves

Discover advanced and new best practices in marketing, the changing field that now integrates traditional print marketing with digital marketing for even greater marketing success. Young generations are embracing print as well as online media, creating this exciting new area of marketing.
Gain advanced marketing concepts and principles such as R, F, & M analysis; AIDA, and the 3-30-3 principle, that lead directly to practical marketing success. Learn the secrets of writing marketing copy, including easy steps in editing. Acquire the understanding of how digital marketing and print complement and enhance each other, and how to integrate both kinds of marketing for even greater overall effectiveness.
Start any month. Come away with a new marketing expertise to make your value in the workplace even stronger.
This certificate includes:
- Advanced Marketing Concepts
- Writing Marketing Copy
- Integrated Marketing Best Practices
How it Works click HERE.
Certificate in Mastering Excel
with John Rutledge, Amyn Klous, Elizabeth Flanagan

A must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets. Microsoft Excel is the most used spreadsheet tool in the world.
Begin with learning how an Excel worksheet is constructed, populated with content, and edited for delivery. Discover how various menu items, commands, settings and processes affects the look of your Excel worksheets and workbooks.
Then, increase your efficiency by learning how to organize, display and calculate your data into useful information. Identify different types of data and how data can be best visually represented or formatted, by using different data tool techniques.
Finally, you’ll learn a variety of Excel’s most powerful features to analyze data quickly and easily. This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.
Students must have Microsoft Excel to complete this certificate.
This certificate includes:
- Mastering Microsoft Excel
- Intermediate Excel
- Advanced Excel
How it Works click HERE.
Certificate in Project Management
with John D. Fitzgerald Jr., Jermaine Dykes MBA PMP CSM, Gail Singleton

In today's business environment, there is a need for good project management. Project management provides visibility of project health to the business and the customer. Through continuous monitoring, early detection of variations to plan, schedule, and budget can be communicated to stakeholders for quick resolution, including project cancelation.
Project management is one of the fastest paths to promotion by increasing your network through greater exposure.
First, gain the skills, tools and templates to confidently develop and maintain a project. An overview of salaries, certification costs, education and experience requirements are provided.
Then acquire a well-rounded knowledge of the five Project Management Processes relating to the Project Management Body of Knowledge Guide. This basic information will assist you in learning the beginnings of Project Management, whether you are interested in project management, in a project management field, or in any line of work.
Finally, learn the ten Project management Knowledge Areas and their support role and relationships to the five Project Management Processes.
This certificate includes and must be taken in the following order
- Introduction to Project Management
- Project Management Processes
- Project Management Knowledge Areas
How it Works click HERE.
Certificate in QuickBooks
with Marcus Lander

Save time, track money, and get important insights with Quickbooks Online. Quickbooks Online is the leading online accounting platform. It is the preferred choice for small business managers, owners, bookkeepers and accounting professionals. There area patches and regular automatic upgrades to the software.
Get a comprehensive understanding of QuickBooks Online. Then learn how to work with more advanced Quickbooks Online topics.
A free trial version of the software is provided to use during the class.
This certificate includes:
- QuickBooks Online Level 1
- QuickBooks Online Level 2
How it Works click HERE.
Certificate in Workplace Communication
with Sally Klauss

Good communication in the workplace is more important than ever. And critical to your career advancement and success. Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Take back a workable conflict management model, along with successful and practical conflict management strategies. Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want. Finally, find out more about yourself and others using personality profiles for better work performance. You will be learning from some of our more popular instructors, and taking away new how-to skills that work.
This certificate includes:
- Management in the 21st Century
- Conflict Management
- Using Personality Profiles for Better Work Performance
How it Works click HERE.