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Certificate Programs
in Business & Skills Training
Bookkeeping Certificate
with Sharon deFonteny

How do you manage the finances of a business? Whether you are an entrepreneur, running a family business, or just looking to advance your career and add to your skill set, this Bookkeeping Certificate will provide you with the knowledge needed to measure, and manage, the financial health of your business. This program focuses on cash basis accounting. No one will care more about the financial health of your business than you! It’s imperative that you understand how the process works and are able to complete the accounting cycle accurately and in a timely fashion. Even if you plan to outsource your bookkeeping needs, you should still understand how the process works. No one should be clueless when it comes to the finances of their business.
The Bookkeeping Certificate courses must be taken in the below order
- Understanding Debits and Credits
- General Ledger and Month End Procedures
- Closing Procedures and Financial Statements
How it Works click HERE.
Certificate in Customer Service
with Greg Marsello/Nanette Sanders-Cobb

Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.
This certificate includes:
- Extraordinary Customer Service
- Keys to Customer Service
How it Works click HERE.
Certificate in Data Analysis
with Mary Dereshiwsky, John Rutledge, Jeff Kritzer

Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills. Begin with getting a basic understanding of how to analyze data in a business setting. Then learn how many of your business decisions involve comparing groups for differences. You will know the statistics behind these group differences and relationships. Finally you will find out how to perform inquiries that will be useful to your business or organization, and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand. Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned. Students need to have Microsoft Excel to complete this certificate.
This Certificate must be taken in the following order:
- Introduction to Data Analysis
- Intermediate Data Analysis
- Advanced Data Analysis
How it Works click HERE.
Certificate in Mastering Computer Skills for the Workplace
with Elizabeth Flanagan

Get hands-on experience with the most widely used computer programs in the world, and take away the skills to create professional documents, presentations, and spreadsheets.
Whether you're looking to enhance your current career or launch a new one, this certificate program will equip you with the skills you need to succeed in today's digital world.
Earn a certificate that demonstrates your mastery of computer skills for the workplace by taking all three classes in this series. Discover the power of Microsoft Excel to create, edit and manage spreadsheets, master the art of professional document creation with Microsoft Word, and bring your proposals and presentations to life with Microsoft PowerPoint.
This certificate consists of:
How it Works click HERE.
Certificate in Project Management
with John D. Fitzgerald Jr., Jermaine Dykes MBA PMP CSM, Gail Singleton

In today's business environment, there is a need for good project management. Project management provides visibility of project health to the business and the customer. Through continuous monitoring, early detection of variations to plan, schedule, and budget can be communicated to stakeholders for quick resolution, including project cancelation.
Project management is one of the fastest paths to promotion by increasing your network through greater exposure.
First, gain the skills, tools and templates to confidently develop and maintain a project. An overview of salaries, certification costs, education and experience requirements are provided.
Then acquire a well-rounded knowledge of the five Project Management Processes relating to the Project Management Body of Knowledge Guide. This basic information will assist you in learning the beginnings of Project Management, whether you are interested in project management, in a project management field, or in any line of work.
Finally, learn the ten Project management Knowledge Areas and their support role and relationships to the five Project Management Processes.
This certificate includes and must be taken in the following order
- Introduction to Project Management
- Project Management Processes
- Project Management Knowledge Areas
How it Works click HERE.
Certificate in QuickBooks
with Marcus Lander

Save time, track money, and get important insights with Quickbooks Online. Quickbooks Online is the leading online accounting platform. It is the preferred choice for small business managers, owners, bookkeepers and accounting professionals. There area patches and regular automatic upgrades to the software.
Get a comprehensive understanding of QuickBooks Online. Then learn how to work with more advanced Quickbooks Online topics.
A free trial version of the software is provided to use during the class.
This certificate includes:
- QuickBooks Online Level 1
- QuickBooks Online Level 2
How it Works click HERE.
Certificate in Workplace Communication
with Sally Klauss

Good communication in the workplace is more important than ever. And critical to your career advancement and success. Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Take back a workable conflict management model, along with successful and practical conflict management strategies. Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want. Finally, find out more about yourself and others using personality profiles for better work performance. You will be learning from some of our more popular instructors, and taking away new how-to skills that work.
This certificate includes:
- Management in the 21st Century
- Conflict Management
- Using Personality Profiles for Better Work Performance
How it Works click HERE.
Coding Certificate
with Andi Helmi, Jeff Kritzer

Coding is becoming one of the most in-demand skills in the workplace today. As a result, coding has become a core skill that bolsters one?s chances of becoming a higher value to organizations. The highest demand is for programming languages with broad applicability. Begin by getting introduced to the basics of computer programming and various programming languages. Then go to the next level and acquire all the basics of HTML and CSS. You will learn the relationship between these two industry-standard web page coding languages and the step by step process of hand coding and building web pages. Finally, discover the advanced features of CSS and learn how to use this very powerful language.
This certificate includes and must take the in the below order
- Introduction to Coding
- HTML Fundamentals
- CSS Fundamentals
How it Works click HERE.